Ruby Canyon Environmental, Inc. (RCE) is an ANSI National Accreditation Board (ANAB) accredited and an Entidad Mexicana de Acreditación (EMA) accredited, third-party GHG validating and verification body under ISO 14065: 2013 Greenhouse gases — Requirements for greenhouse gas validation and verification bodies for use in accreditation or other forms of recognition. RCE is able to perform verifications of assertions related to GHG emissions and removals at both the “project level” and “organizational level”; please find the list here and here.
Public Statements
RCE has an established process to handle and resolve appeals that arise during the provision of 3rd party validation and verification (V&V) services and non-V&V services, including reconsideration of a decision RCE has made relating to the validation or verification statement. This process is administered by RCE’s Internal Auditor, who is independent from the verification team and process. The Internal Auditor will select a Project Investigator from one of the lead verifier/senior reviewers on the RCE staff that is independent of the validation or verification to investigate all validation or verification related appeals.
The RCE Internal Auditor will provide the name and title of the RCE personnel selected to investigate the appeal and a detailed description of RCE’s appeals process from RCE’s Validation and Verification Policies and Procedures to the company or person submitting the appeal.
If you would like to file an appeal related to RCE’s 3rd party V&V services, please contact the RCE Internal Auditor at ekerby@rubycanyonenv.com.
Please include in your submission:
- The client’s name and contact information
- The nature of the dispute (i.e. miscalculation, interpretation of a protocol)
- The resolution sought
The RCE IA will send a formal notice of the outcome of the investigation to the company or person(s) who lodged the verification-related appeal. RCE IA shall ensure that decisions on appeals do not result in any discriminatory actions against the appellant.
RCE has an established process to handle and resolve complaints that arise during the provision of 3rd party validation and verification (V&V) services and non-V&V services, including a dissatisfaction related to a validation or verification activities. RCE Senior Management will select a Project Investigator from one of the lead verifier/senior reviewers on the RCE staff that is independent of the validation or verification to investigate all validation or verification related complaints.
If a complaint is not related to a validation or verification service, a member of Senior Management that is not involved with the subject of the complaint will handle the investigation.
RCE Senior Management will provide the name and title of the RCE personnel selected to investigate the complaint and a detailed description of RCE’s complaints process from RCE’s Validation and Verification Policies and Procedures to the company or person submitting the complaint.
If you would like to submit a complaint related to RCE’s 3rd party V&V services or submit a non-V/V complaint, please contact RCE Senior Management at mcote@rubycanyonenv.com.
Please include in your submission:
- The client’s name and contact information
- The nature of the dispute (complaint on grounds of X, etc.)
- The resolution sought
RCE realizes that impartiality is critical to the credibility of the work that it performs and the need to ensure that decisions are made based on objective criteria. To safeguard impartiality in its client engagements, including its 3rd party V/V activities, RCE has established a procedure to evaluate risks to impartiality and potential conflicts of interest (COI). As part of client pre-engagement activities, RCE conducts a thorough review to identify risks to impartiality and potential conflicts of interest through the completion of an internal COI test. If risks are identified, RCE assesses the level of risk associated with the potential threat. Risks are classified as low, medium, or high. High-risk engagements are not pursued. Medium risk engagements are further evaluated to determine how RCE is able to effectively mitigate or avoid the risk. Furthermore, RCE requires all V & V team members, senior reviewers, and technical consultants to attest to impartiality by signing a project-specific COI certification form.
In addition to protecting impartiality, RCE ensures the objectivity of its V/V activities through adherence to engineering principles and the application of auditing and verification best practices, including reliance upon evidence in the development of statements regarding GHG assertions.
Ruby Canyon Environmental, Inc. (RCE) treats as strictly confidential all information obtained or produced in 3rd party validation and verification (V/V) assessments. Except as required by witness audits and accreditation assessments by accreditation bodies such as ANAB or oversight authorities of GHG programs, RCE will not disclose to a third party, without a client’s prior written consent, any information that comes into its possession, the possession of its employees, or affiliates in the course of client engagements. Where disclosure is required by a relevant reporting program, RCE will give timely notification to its clients prior to any release of information to the public domain. RCE uses a Confidentiality and Non-Disclosure Agreement to safeguard client’s confidential information.